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My tea experience at The Diamond Jubilee was amazing and
My tea experience at The Diamond Jubilee was amazing and delightful. The staff was very welcoming and made my stay very enjoyable. I enjoyed my tea experience and appreciated the variety of tea and eat options. I did not want to have alcohol, even
Excellent English afternoon tea in one of the prettiest
Excellent English afternoon tea in one of the prettiest dining rooms I have seen. Professional pianist playing. Wonderful food and service.
Wonderful time
An amazing time . The atmosphere was warm and comfortable and the service from Marella was outstanding . We hope that her studies go well ! She was able to recommend wines and combinations of teas to suit us . The food was excellent , especially the
Utterly sublime
Had an absolutely sublime and memorable experience. The food was impeccable, with unlimited refills should you so wish. A pianist playing the Grand Piano added to the sumptuous atmosphere, and being Christmas the ambience was magical. The staff are f
Do not visit
Overpriced for the menu served. Except the sandwiches all the rest tasteless. We asked to take away the leftovers and they missed the sandwiches which were only worth to take I hope not on purpose. Also the scones were cold and hard to bite. We have
A lovely afternoon tea
As a wedding present we received a virgin experience voucher for a champagne afternoon tea. We booked for Tuesday 4th November and after having a look around the shop we made our way up to the fourth floor…. Immediately staff were welcoming. The
In a word disappointing
We took a friend to afternoon tea as a birthday surprise. We had high expectations for the afternoon tea. Sadly they weren't met. We expected, for the price and the experience of F&M to receive something very special. The ambience is lovel
A wonderful afternoon tea experience!
We really enjoyed our afternoon tea here! We booked maybe the week before- there was still pretty good availability during the week (I'm guessing a Friday or weekend might have been harder). It's nice that there are a range of different tea
Disappointed
A big disappointment. I read previous reviews and didn't cancel. Too overwhelming to make other plans. Plates were never cleared, water never refilled, food was mediocre. The finger sandwiches were awful. Service charge already included so no in
A Superb Experience
My daughter and I had a simply superb experience at the Diamond Jubilee Tea Room at Fortnum’s today. I was initially a bit hesitant to go because I read a couple of critical reviews below complaining of price and service. But I am very glad that I
A most memorable experience!
We had a great time subbing afternoon tea here for lunch. It was plenty! Sandwiches and scones were delicious, sweets were delightful and more than we could eat, and Harrison—who assisted our server—was charming and fun. Start with a glass of cha
Beautiful Tea Salon with excellent service and food.
What a wonderful experience we had at this tea salon. I went with my husband and our adult daughter. The room is one of the prettiest restaurant rooms I have ever been in. The service was wonderful and friendly. The food and tea were delicious. The e
Decedent experience
Celebrated my 50th birthday with high tea during our stay in London and it was exceptional. The staff were attentive and lovely and the food was delicious and decedent as you would expect. It is a must do whilst in London!
LONDON - There are rituals that transcend mere dining, and
LONDON - There are rituals that transcend mere dining, and the afternoon tea service at Fortnum & Mason's Diamond Jubilee Tea Salon is undeniably one of them. Tucked above the storied food halls of this Piccadilly institution, the salon-open
Beautiful shop and personable service.
So many teas, jams and gifts-oh my!! They have tons of biscuits and cookies that double as a music box that you wind up to Play!
Lovely spot for afternoon tea.
The room is bright and cheerful. I got three different pots of tea. Leave time to shop after.
Awful service and mediocre food
My daughters celebrated my birthday with a high tea at Fortnums in Picadilly. This was by far the most appalling high tea experience to date. It was one hour from the time of order to being served the first selection. We had to ask for everything m
Food service and atmosphere were impeccable.
This was our first tea experience and it did not disappoint. Would definitely recommend as a must do.
Don’t bother
Oh dear. It took nearly 20 minutes to get a drink. Eventually the tea arrived, and it was mediocre at best. Tasteless sandwiches. Mediocre scones. I tried one sweet and decided to leave the others. Total bill £220. One of the worst teas in London i
Bit of a tourist trap
My mum and I love afternoon tea and like to try out the various options in London. Usually we go to hotels but many people had recommended The Diamond Jubilee Tea Salon so we thought we would try it out. The salon itself is nicely decorated. There
We had the High Tea along with the Sparkling Tea and a
We had the High Tea along with the Sparkling Tea and a Seasonal Cocktail, all of which I'd highly recommend. Our server was Christin, who gave us excellent and personable customer service. Christin made the evening extremely enjoyable with lovel
Dined here this afternoon with my friend for the high tea
Dined here this afternoon with my friend for the high tea and some cocktails. The food was decent and the room was very pretty but the service we received almost ruined the experience for us. Our waiter seemed very irritated when interacting with us
Not worth the money.
Slow service and the food really let them down. Not worth the money. They then had the cheek to ask for feedback twice, then did nothing. Terrible customer service.
I always come here for afternoon tea when visiting London.
The store alone is worth a visit as it's filled with the most amazing things. The tea and food is excellent as always but the staff isn't what it used to be. I find the hostess stand to be quite rude and while I know they are dealing with m
Rudeness and snobbery on the part of the servant
It was our last day of vacation in London, and my wife, son, and I decided to treat ourselves to one last afternoon tea, choosing Fortnum & Mason. While my wife was shopping downstairs, I asked my son, who, unlike his father, spoke English, to ac
If you are going to do high tea in London, you should
If you are going to do high tea in London, you should definitely think about Fortnum and Mason's Diamond Jubilee Tea room. The ambiance is very special and the service is exceptional.
Initial Reaction: Diamond Jubilee Tea Room at Fortnum and
Initial Reaction: Diamond Jubilee Tea Room at Fortnum and Mason is class. If you have never done proper tea time before, you can't go wrong with having afternoon tea at this location. The tea room is lovely and bright. The staff is helpful. An
An Underwhelming Afternoon Tea Experience
I love Fortnum & Masons, in years gone by some of my favourite afternoon tea experiences have been here. However, on this occasion I was disappointed. My wife and I had been looking forward to this occasion greatly, as it marked our 23rd wedding
Thank you Angus and Matilda for a lifelong memory.
This experience will always stay with me. Beautiful tea, Clair de Lune and a lovely server named Matilda. The room was magical and we have a cozy corner banquet I had chosen the vegan option and I was happy to have the opportunity to enjoy a truly de
Where do I even begin? We had a reservation for afternoon
Where do I even begin? We had a reservation for afternoon tea at 4:30 PM. We checked in on time and waited patiently, but while we sat there for over 30 minutes, we watched multiple other parties -- many of whom arrived after us -- get seated right
WARNING: If You’re American — Avoid This Place
Where do I even begin? We had a reservation for afternoon tea at 4:30 PM. We checked in on time and waited patiently, but while we sat there for over 30 minutes, we watched multiple other parties — many of whom arrived after us — get seated righ
High tea at its best! The experience was amazing and the
High tea at its best! The experience was amazing and the service was impeccable. The overall ambiance was superb as you can dress up to the 9's or be business casual and still feel comfortable, welcomed and pampered. The tea's offered co
My first afternoon tea and a good choice for any beginner.
My boyfriend and I appreciate the experience and this was such a pleasant anniversary surprise. We both chose the afternoon tea package versus the high tea with bigger portions. The afternoon tea choice has a selection of 4 sandwiches and a tray of t
I cannot say enough good things about this place.
It was just simply amazing for the decor to the staff to the quality of the sandwiches and tea, cakes and the tea selections. Everything was magnificent if you're in London, please go.
Diamond Jubilee Tea Salon
We had an extremely nice afternoon tea at Fortnum & Mason for my birthday.My daughter chose beef fillet (High Tea) and I had the traditional afternoon tea.Sandwiches & cakes could be refilled if requested and as you would expect an extensive
What a fun and special experience! It is my first time in
What a fun and special experience! It is my first time in London and I was determined to do a few afternoon teas - and this was the first one I booked! We had a reservation and were seated promptly. I started with the sparkling tea (non-alcoholic)
Don’t go anywhere else for Afternoon Tea!
My husband and I went for afternoon tea to celebrate our anniversary and it was nothing short of marvellous. The exquisite cakes were a real highlight - I dare you find better cakes in London! We’ve been to quite a few Michelin star restaurants tha
Truly luxurious indulgence that is worth every penny
Not our first time in London, but our first tea at Fortnum & Mason. Truly an extraordinary experience start to finish. My daughter has a nut allergy, but great news! The standard afternoon tea menu is already nut free. Our vegetarian friend found
Disappointing afternoon tea
Having been for afternoon tea here on many occasions before, I was very disappointed with my visit today. The price has increased and they have lessened what you get. No longer are you given a refill to your pot of tea or a piece of cake from the c
Not as good as previous visits
This place did not feel as special and attentive as previous visits. The food was not as tasty and the small details like a birthday acknowledgement were missing.
Great afternoon tea
We thoroughly enjoyed our afternoon tea! My husband got the savory tower and I got the sweet one. Then we shared. I got iced tea which is super hard to find in London. It was made with strawberry tea. I liked it so much that I purchased some for at
High Tea in the Diamond Jubilee Tea Salon
Have just returned from High Tea at Fortnum and Masons - found it to be overpriced and underwhelming - service was pleasant but for £85 I would rather go to a restaurant for a 3 course meal - the cakes were below average and the first pot of tea whi
The best tea experience, ever!
I researched all the best kid-friendly high teas in London and chose Fortnum & Mason - we loved it! They have a great kids tea menu that includes simple sandwiches, mini scones, and a great dessert plate, along with your choice of a juice or beve
It's so touristy, not good value for what I paid.
Really not impressed. Wish I did more research before going and picked another place instead.
Clearly, this is a special and expensive experience.
Not your every week affair. Ultimately, the Fortnum and Mason store itself is a tourist destination and major attraction in and of itself, with the tastings, beautiful decor, yummy tea and goodies, and the historic setting. The Diamond Jubilee Tea Ro
I love nothing more than a good afternoon tea and London is
I love nothing more than a good afternoon tea and London is the perfect spot for this. Last summer I took my 3 kids to the science tea at the Ampersand Hotel, which was a perfect intro to tea for children (+ entertaining). Since I just had my oldest
Delicious & Deligtful
We had a very delicious afternoon tea in the newly furnished Diamond Jubilee Salon. Lovely choice of afternoon tea ie savoury, champagne, we had both. Great atmosphere, staff were fabulous. Recommend it to one and all. Until the next time prior to C
The place was crammed into a small nook.
The food was too many calories and too much pork. We could only get the halal option, and only a few things were good. The menu is confusing and the place is not kid friendly . It was over branded and overpriced. Only our waitress Blessey was a real
The food is absolutely disgusting and inedible.
So sad that it was so pretty but my husband and I spit out literally everything, it was beautiful but even the sweet treats did not taste appealing,
Excellent afternoon tea
Wonderful afternoon tea, thoroughly enjoyed it. The food was delicious and waiter service from Ivan was polite, helpful and efficient. I look forward to returning for another special treat.
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