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DogmaticNews42 a ajouté cet endroit
Sonder The Heid Philadelphia avis
Terrible acoustics
We stayed for 4 nights. It’s a nice concept and a good looking industrial repurposing but it’s let down badly by awful noise issues. The walls are wafer thin and it feels like your neighbours are sitting on the end of your bed. The sound transfer
Had high hopes but very disappointed
Had high hopes but very disappointed. The self service concepty is great as a concept but it requires that help musty be available if needed and that basic principles of accommodation be steadfast and fair. Wifi was promised yet not accessible for
Wonderful and cost-effective
The Heid was a wonderful base for our trip. It is central (about 10-15 minutes from the main centre) and easy to get to. The building is very cool and our two-bedroom apartment was absolutely huge! The place was very clean and well-appointed and the
Would stay again when in this area
Beautiful place, close to the Franklin music Hall and Reading Terminal. Staff very helpful, place clean, well furnished. Only complaint was the mattress was old & too soft, but new, good quality sheets. Some street noise but ear plugs provid
Always a blast at this location! Comfortable, large spaces,
Always a blast at this location! Comfortable, large spaces, cozy, lovely service! Essentials are always stocked! Lovely rooftop and gym. This place has my heart. 2nd time here, hope to be back for many more It's not as close to the city as Wit
Good room, friendly staff, very loud neighbours
The amenities, room, staff were excellent. Location is fine, only 10 minutes from downtown on foot - the neighbourhood itself is quiet but has stores. Checking in and out was smooth. Luggage storage was very helpful. Why poor? Our bedroom backed on
Front desk jerk
The stay was great. The employees were wonderful with exception one. It was a Thursday morning 10/3/24. The big fella up front was a real jerk. Wasn't the greatest listener. Ended conversation with him quickly. He had the WORST cust rep ever
Nice stay
I was very happy with my stay at the Heid three years ago and feel the same after my most recent visit. Three years ago, my girlfriend and I were fortunate to get one of the top floor units that gave us a beautiful view of the city. This time, travel
Fantastic hotel
This was our first time staying with Sonder and we were very impressed. I liked the digital check in and digital concierge. All worked well and the online chat feature was very quick and resolved all queries / issues. The rooms were huge. It was gr
The battery on my door died and despite having an important
The battery on my door died and despite having an important call I needed to be on, I was locked out of my apartment for over an hour with no one who works for Sonder in or nearing the building. It took the help center 30 minutes to even get ahold of
Grant and the staff at Sonder The Heid were AMAZING.
They helped us out so much during our stay and the room was very impressive and enough space for the group that we had. Would definitely book again when I'm back in Philly!
The presence of a roach infestation was not only
The presence of a roach infestation was not only distressing but also raised serious concerns about hygiene and cleanliness standards. Despite my previous attempts to address these issues, I have not received any response or compensation for the inco
NOTE: USE THEIR CHECK-IN SITE sonder.
com/checkin BEFORE YOU GET TO THE BUILDING. It takes 5 mins to register and get your door code, and they sent the instructional email HOURS AFTER my check-in time so I had no idea until my coworker told me. And download the app for more detailed info
Oh. My. Goodness. Sonder at The Heid was absolutely PERFECT
Oh. My. Goodness. Sonder at The Heid was absolutely PERFECT for our stay in Philly this past weekend! I love that everything is done through the app, completely contactless! Customer support 24/7 is an added plus! We needed new towels, delivered imm
Stayed here recently after staying at another sonder in the
Stayed here recently after staying at another sonder in the city. Had a glitch with the code to enter our apartment when we first got there but reached out online and had problem fixed in 10 minutes. Wow! The place is an apartment....full kitchen, wa
This was our first time staying at a Sonder and we were
This was our first time staying at a Sonder and we were very impressed. We booked the 2bd 2bth and were amazed at the size of the place, which far exceeded any regular hotel room. The location was only a short walk to Reading Terminal and the Conve
The whole process of using a contactless hotel was pretty
The whole process of using a contactless hotel was pretty smooth with the exception of adding ID which was a pain The hotel was very clean and straightforward Could improve by adding a storage facility option but pleasantly surprised by whole exper
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Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Chaque annonce sur AppointmentTrader vous montre quel utilisateur l’a soumise et fournit également un historique de cet utilisateur qui indique son niveau d’expérience ainsi que le pourcentage de ses transactions ayant abouti à un remboursement.
Si aucune annonce ne correspond à votre emploi du temps, vous pouvez faire une offre sur votre créneau préféré.
Disons que Peter passe une excellente matinée et décide d’emmener ses trois amis à Sonder The Heid Philadelphia à 18h le même jour.
Il consulte le site du restaurant et constate qu’aucune réservation n’est disponible. Il regarde alors la page Sonder The Heid Philadelphia sur AppointmentTrader, mais ne trouve aucune annonce d’utilisateur non plus.
C’est là que le système d’enchères communautaire entre en jeu.
Peter peut placer une enchère sur AppointmentTrader, qui servira de récompense à tout membre de la communauté choisissant d’aider à trouver une réservation. AT avertit alors les utilisateurs expérimentés qui pourraient être en mesure d’aider.
Processus étapes par étapes
1.) Définir une récompense (enchère)
* AppointmentTrader utilise des données historiques pour recommander un montant de récompense raisonnable pour obtenir une réservation – disons 100 $.
* Peter souhaite vraiment y aller, alors il augmente l’enchère (ou récompense) à 200 $.
* À ce stade, la réservation n’existe pas encore.
2.) Un membre de la communauté prend l’enchère
* 🍦 @EternalAnt36, un utilisateur expérimenté d’AT, a un historique solide de réservations réussies et peu de demandes de remboursement, il reçoit une notification concernant l’enchère de 200 $ de Peter.
* 🍦 @EternalAnt36 accepte l’enchère, ce qui signifie qu’il va maintenant tenter d’obtenir la réservation.
* Peter peut désormais poser toutes ses questions à 🍦 @EternalAnt36 pendant que ce dernier travaille sur sa demande.
3.) Trouver la réservation
* 🍦 @EternalAnt36 utilise maintenant ses relations chez Sonder The Heid Philadelphia pour obtenir la table.
* S’il parvient à avoir la table de 18h pour quatre personnes, Peter reçoit une confirmation lui indiquant que la réservation est sécurisée.
* Si 🍦 @EternalAnt36 n’arrive pas à obtenir la réservation, l’enchère est remise en jeu pour qu’un autre utilisateur puisse tenter sa chance.
4.) Paiement & Protection
* Une fois la réservation sécurisée, 🍦 @EternalAnt36 reçoit la récompense de 200 $ qui est créditée sur le solde AT de 🍦 @EternalAnt36, où les utilisateurs gèrent leurs fonds et peuvent retirer leur argent via les options disponibles comme virement bancaire, PayPal ou Zelle.
* Peter peut alors profiter du dîner avec ses amis à Sonder The Heid Philadelphia !
* Comme pour toutes les transactions sur AT, les litiges et les frais d’absence sont gérés via le système communautaire de résolution de la plateforme. Les utilisateurs ayant un bon historique sont incités à honorer les enchères, et les membres de la communauté peuvent signaler les problèmes pour maintenir la confiance sur la marketplace.
