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Hard Rock Hotel & Casino Atlantic City avis
A GREAT experience from the very start
From the moment we arrived we were treated like stars. At check-in we were greeted with a HUGE smile from Ande our service agent. She welcomed us and explained everything about our upcoming stay. We had a little trouble but it was taken care of by
Great customer service!
Ande at the front desk was fabulous! We checked in very late (1am) and only smoking rooms were available. We put up with it for the night. The next morning we asked Ande to switch rooms. She wanted to get us a really nice room for our troubles and se
Ande in guest services was wonderful help!
Checking in Ande went out of her way at guest services to get a room close to our son’s room. We really appreciated her! Super super helpful!
Front Desk Experience
Experience at the front desk was amazing! Ande is very helpful and goes above and beyond. And shout out to our amazing host Rich O’Brien!!
Top notch in AC
Great staff—friendly and welcoming. Kate is terrific at the front desk. Really terrific restaurants. Rooms are comfortable and well furnished.
BEST PLACE TO GO IN ATLANTIC CITY
The Hardrock is the place to go in Atlantic City. Very friendly check in. The rooms are very clean and housekeeping is the best if you need anything extra. The food in all the restaurants are very good with very good service. The hotel and casino i
Ande guest service agent! The best!
Staff at the Hard Rock in Atlantic City are so welcoming. I want to specifically mention Ande our guest service agent. Such a kind person, very helpful, we couldn’t have felt more welcome and cared for. Thank you Ande for being the best when it com
Great experience 🤩
Excellent service. Front desk Sophia is an excellent person. She is the best in helping checked in. Friendly and very professional. She knows what she is doing. Thank you.
Excellent from beginning to end
Excellent experience from beginning to end. Everyone was anxious to please, but no one more than Ande at the Registration desk. A more professional, knowledgeable and friendly person can not exist. We were treated so special by Ande and it made our
Best front desk experience!!
When I checked in the person at the desk Sofia was amazing!! Super informative and helpful, answered all my questions and offered many different suggestions. I will be coming back again. Hopefully Sofia will still be there. Awesome ambassador for har
Great stay/dining in an amazing venue.
Fantastic stay this past week starting off with an easy check-in with John who gave us clear instructions on the hotel, room access, dining areas, etc. Being first timers here he was really helpful. To access the room towers you had to scan you key c
Great!
Sofia was a great help during check in and our stay! Her hospitality was amazing. Overall, our stay was worthwhile. Clean rooms and everyone was so helpful when necessary.
Lively, fun scene + a nice hotel
Nice hotel! Clean, well appointed room; nice service and organization throughout (except at the Hard Rock cafe for lunch); and amenities that are becoming unusual these days, such as real plates, glasses, and silverware for the room service. The lobb
Sofia made check in pleasurable and a breeze!
The check in process was welcome and simple! Sofia Oronos helped us check in and upgraded us with ease and a smile. Me and my future husband felt so relaxed and well taken care of throughout the experience. We can’t wait to come back to Hard Rock i
Well done Hard Rock Hotel and Casino Atlantic City!
I had a very nice 2-night stay for a conference. I’d be happy to come back here for another conference. Check in was quick and easy. I always request a room far away from elevators and ice machines when booking hotel rooms. This hotel obliged! I st
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Chaque annonce sur AppointmentTrader vous montre quel utilisateur l’a soumise et fournit également un historique de cet utilisateur qui indique son niveau d’expérience ainsi que le pourcentage de ses transactions ayant abouti à un remboursement.
Si aucune annonce ne correspond à votre emploi du temps, vous pouvez faire une offre sur votre créneau préféré.
Disons que Peter passe une excellente matinée et décide d’emmener ses trois amis à Hard Rock Hotel & Casino Atlantic City à 18h le même jour.
Il consulte le site du restaurant et constate qu’aucune réservation n’est disponible. Il regarde alors la page Hard Rock Hotel & Casino Atlantic City sur AppointmentTrader, mais ne trouve aucune annonce d’utilisateur non plus.
C’est là que le système d’enchères communautaire entre en jeu.
Peter peut placer une enchère sur AppointmentTrader, qui servira de récompense à tout membre de la communauté choisissant d’aider à trouver une réservation. AT avertit alors les utilisateurs expérimentés qui pourraient être en mesure d’aider.
Processus étapes par étapes
1.) Définir une récompense (enchère)
* AppointmentTrader utilise des données historiques pour recommander un montant de récompense raisonnable pour obtenir une réservation – disons 100 $.
* Peter souhaite vraiment y aller, alors il augmente l’enchère (ou récompense) à 200 $.
* À ce stade, la réservation n’existe pas encore.
2.) Un membre de la communauté prend l’enchère
* 🍦 @EternalAnt36, un utilisateur expérimenté d’AT, a un historique solide de réservations réussies et peu de demandes de remboursement, il reçoit une notification concernant l’enchère de 200 $ de Peter.
* 🍦 @EternalAnt36 accepte l’enchère, ce qui signifie qu’il va maintenant tenter d’obtenir la réservation.
* Peter peut désormais poser toutes ses questions à 🍦 @EternalAnt36 pendant que ce dernier travaille sur sa demande.
3.) Trouver la réservation
* 🍦 @EternalAnt36 utilise maintenant ses relations chez Hard Rock Hotel & Casino Atlantic City pour obtenir la table.
* S’il parvient à avoir la table de 18h pour quatre personnes, Peter reçoit une confirmation lui indiquant que la réservation est sécurisée.
* Si 🍦 @EternalAnt36 n’arrive pas à obtenir la réservation, l’enchère est remise en jeu pour qu’un autre utilisateur puisse tenter sa chance.
4.) Paiement & Protection
* Une fois la réservation sécurisée, 🍦 @EternalAnt36 reçoit la récompense de 200 $ qui est créditée sur le solde AT de 🍦 @EternalAnt36, où les utilisateurs gèrent leurs fonds et peuvent retirer leur argent via les options disponibles comme virement bancaire, PayPal ou Zelle.
* Peter peut alors profiter du dîner avec ses amis à Hard Rock Hotel & Casino Atlantic City !
* Comme pour toutes les transactions sur AT, les litiges et les frais d’absence sont gérés via le système communautaire de résolution de la plateforme. Les utilisateurs ayant un bon historique sont incités à honorer les enchères, et les membres de la communauté peuvent signaler les problèmes pour maintenir la confiance sur la marketplace.
